Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Young

Carol Young

April 17, 2026

5  out of  5
rating by Carol Young
"Christy Toone has been my agent for years. She is always helpful with whatever I need for Insurance."
Profile photo of Tyrone Harris

Tyrone Harris

April 14, 2026

5  out of  5
rating by Tyrone Harris
"Excellent service and highly recommend. Nice to have a local office that can tailor your insurance to your needs and is just a phone call away."
We responded:
"Thank you, Tyrone, for sharing your positive experience. It's great to hear that you appreciate having a local office that can tailor insurance to your needs. We're glad to be just a phone call away whenever you need us. Your recommendation means a lot to us."
Profile photo of Rita Lamar

Rita Lamar

April 13, 2026

5  out of  5
rating by Rita Lamar
"Eddie Brakefield insurance agency always listens & helps when you need service . They are concerned & care about you."
We responded:
"Thank you, Rita, for sharing your experience with Eddie Breakfield's agency. It's wonderful to hear that you feel listened to and supported by our team. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. "
Profile photo of Will Hearn

Will Hearn

April 13, 2026

5  out of  5
rating by Will Hearn
"I’ve had an outstanding experience with the State Farm - Eddie Breakfield Office. Eddie and his team are professional, responsive, and truly care about their customers. Anytime I’ve had questions or needed help with my coverage, they’ve been quick to respond and take the time to explain everything clearly. It’s rare to find an office that combines strong communication with genuine customer service, but this team does exactly that. What stands out most is their reliability and attention to detail. You can tell they take pride in making sure their clients are properly protected and comfortable with their policies. The process—whether it’s reviewing coverage or handling claims—has always been smooth and stress-free. I highly recommend Eddie Breakfield’s office to anyone looking for dependable insurance and a team that actually has your back."
We responded:
"Thank you, Will, for sharing your experience with our office. It's wonderful to hear that you found our team professional and responsive. We strive to ensure our clients feel supported and well-informed, so knowing that our communication and customer service have made a positive impact is truly rewarding. Your feedback about our reliability and attention to detail is greatly appreciated, and we're glad to know that your interactions with us have been smooth and stress-free. Your recommendation means a lot to us, and we're grateful for your trust in our team."
Profile photo of Teresa Brown

Teresa Brown

April 6, 2026

5  out of  5
rating by Teresa Brown
"Quick response to my questions! Provided the needed documents in record time!"
We responded:
"Thank you, Teresa, for sharing your experience! It's wonderful to hear that our team was able to respond quickly and provide the documents you needed in record time. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of tamyia eldridge

tamyia eldridge

April 2, 2026

5  out of  5
rating by tamyia eldridge
"Angela is so kind & stayed on top of everything! very friendly & welcoming love this company don’t hesitate to reach out to them!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Angela provided such a kind and attentive experience. We're delighted that you feel welcomed and valued by our team. Your support means a lot to us, and we're always here to assist you with any of your insurance needs."
Profile photo of Taylor Harbin

Taylor Harbin

March 31, 2026

5  out of  5
rating by Taylor Harbin
"Eddie Breakfields office has been phenomenal to work with. We use Kristie & Vickie and they are both always so kind in answering any questions or concerns. We use them for life, auto, & home and any time we’ve needed to file a claim the process has been easy and quick! Always willing to work with us and make sure we’re good to go whatever the need!"
We responded:
"Thank you, Taylor, for sharing your positive experience with our office. It's wonderful to hear that Kristie and Vickie have been helpful and kind in addressing your questions and concerns. We're glad to know that the process of filing claims has been smooth for you. Your trust in us for your life, auto, and home insurance needs is greatly appreciated. We're committed to ensuring you have the support you need."
Profile photo of Brad Stovall

Brad Stovall

March 31, 2026

5  out of  5
rating by Brad Stovall
"Been dealing with Eddie Breakfield and his staff for many years. Highly recommend!"
We responded:
"Thank you, Brad, for sharing your experience with the team. It's wonderful to hear that you've had such a positive relationship with us over the years. Your recommendation means a lot, and we're grateful for your continued trust and support."
Profile photo of Rebecca Dunnivant

Rebecca Dunnivant

March 31, 2026

5  out of  5
rating by Rebecca Dunnivant
"They always take great care of our family and our insurance needs!"
We responded:
"Thank you, Rebecca, for sharing your positive experience with us! We're delighted to hear that you and your family feel well taken care of with your insurance needs. Your trust and satisfaction mean a lot to us, and we're committed to continuing to provide you with excellent service."
Profile photo of Teresa Hatfield

Teresa Hatfield

March 27, 2026

5  out of  5
rating by Teresa Hatfield
"They have been a pleasure to work with and have been very helpful with the whole insurance process. Would highly recommend them to anyone."
We responded:
"Thank you, Teresa, for sharing your positive experience. It's wonderful to hear that the process was smooth and helpful for you. Your recommendation means a lot to us, and we're grateful for your trust."
Profile photo of Randy Campbell

Randy Campbell

April 10, 2025

5  out of  5
rating by Randy Campbell
"They were great and professional.And treated us with respect.Explained everything in a professional"
We responded:
"Thank you, Randy, for sharing your positive experience. It's wonderful to hear that you found the service professional and respectful. We appreciate your feedback and are glad we could assist you effectively. Your satisfaction is important to us."
Profile photo of Lisa Carter

Lisa Carter

January 24, 2025

5  out of  5
rating by Lisa Carter
"Angela is always very helpful and explains the policies to where I can understand them."
We responded:
"Hi Lisa, Thank you so much for your wonderful review! I'm thrilled to hear that Angela has been so helpful and able to explain the policies clearly. We truly appreciate your feedback and your trust in us. Best regards, Eddie"
Profile photo of D “Outlaw” W

D “Outlaw” W

January 17, 2025

5  out of  5
rating by D “Outlaw” W
"Iam 100% happy then there work"
We responded:
"Thanks for sharing your feedback, D “Outlaw” W! We're delighted to know you're 100% happy with our work!"
Profile photo of Aaron Mobley

Aaron Mobley

January 15, 2025

5  out of  5
rating by Aaron Mobley
"Everyone I deal with here is always friendly and helpful."
We responded:
"Thanks for the wonderful feedback, Aaron! It's great to hear that our team is always friendly and helpful. We appreciate your support!"
Profile photo of Jeremy Bailey

Jeremy Bailey

October 30, 2024

5  out of  5
rating by Jeremy Bailey
"Angela was a huge help from the very first moment I spoke with her. She has a wealth of knowledge and was nothing but helpful during the entire process. Highly recommend!"
We responded:
"Thank you so much for sharing your experience, Jeremy! Angela's dedication and expertise truly shine through in moments like these. We're delighted to hear she was able to assist you so effectively."
Profile photo of Teresa Welch

Teresa Welch

October 21, 2024

5  out of  5
rating by Teresa Welch
"My mother has and is a long time customer with statefarm. She is getting older and Vickie has been a blessing to us. Always kind and helpful. Because of her, we will always be Statefarm customers."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Vickie has been such a blessing to your mother. We're committed to providing the best service possible, and it's feedback like yours that keeps us motivated. We look forward to continuing to serve your family for many years to come!"
Profile photo of Bridgette Tucker

Bridgette Tucker

October 9, 2024

5  out of  5
rating by Bridgette Tucker
"Ashley is always eager to help and answer any questions I have. She’s always available when I need her. She is very knowledgeable in her field"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Ashley has been so helpful and knowledgeable. We're delighted to know she’s always available when you need her. Your feedback is greatly appreciated!"
Profile photo of Cindy Pressnell

Cindy Pressnell

October 9, 2024

5  out of  5
rating by Cindy Pressnell
"We have been a State Farm customer for many, many years. We have always been completely satisfied with any business that has come about over our time with this Insurance company. Vickie Horton is such an outstanding employee to this company. We depend on her for all our insurance needs. Her knowledge of sales and services is absolutely remarkable!! All of the staff at Eddie Breakfields office, in Athens, AL are #1; so friendly and helpful. We love our State Farm Office."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for so many years! It's wonderful to hear that Vickie Horton has been able to assist you with all your insurance needs. Her expertise and dedication truly make a difference. We're also delighted that you find our entire team in Athens, AL friendly and helpful. We love having you as part of our State Farm family!"
Profile photo of Kenisha Anderson

Kenisha Anderson

October 9, 2024

5  out of  5
rating by Kenisha Anderson
"Ashley Turner is the absolute BEST‼️ I had an accident in March and she took care of everything while I was at the ER with my daughter! Sadly I had another accident in April. She knew how stressed I was from The previous, she went over and beyond to get things done for me!"
We responded:
"Ashley Turner truly shines in moments of need! It's wonderful to hear that she was able to support you during such stressful times. Your feedback is greatly appreciated, and we're glad she could make a difference for you. Thank you for sharing your experience!"
Profile photo of Alexis Turner

Alexis Turner

October 9, 2024

5  out of  5
rating by Alexis Turner
"Ashley is great! Never fails to respond as soon as she can!"
We responded:
"Thank you for sharing your experience with Ashley! It's fantastic to hear that she consistently responds promptly. Your feedback is greatly appreciated!"
Profile photo of Amber Pearson

Amber Pearson

October 9, 2024

5  out of  5
rating by Amber Pearson
"I feel like this agent and staff are very helpful with any and all questions I may have. They are very personable and go the extra mile with their willingness to accommodate any of our needs. I would highly recommend this office to anyone seeking insurance."
We responded:
"Thank you so much for your kind words, Amber! We're delighted to hear that you find our team helpful and personable. Going the extra mile to accommodate your needs is what we strive for every day."
Profile photo of Rachel Frey

Rachel Frey

October 9, 2024

5  out of  5
rating by Rachel Frey
"We have had very good service with Eddie Break field. Vickie Horton has been out rep. for many years."
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that Vickie Horton has been able to assist you over the years."
Profile photo of Lori Moon

Lori Moon

October 9, 2024

5  out of  5
rating by Lori Moon
"We love our family here at State Farm. Ashley takes excellent care of all of our insurance needs. We never have to worry about a thing!"
We responded:
"Thank you so much for your kind words, Lori! It's wonderful to hear that Ashley has been able to take excellent care of all your insurance needs. We're delighted to have you as part of our State Farm family and are always here to ensure you never have to worry about a thing!"
Profile photo of Paige

Paige

October 9, 2024

5  out of  5
rating by Paige
"Ashley is hands down the best to work with! She goes above and beyond every time! Overall great people!! Highly recommend!"
We responded:
"Ashley truly appreciates your kind words, Paige! It's fantastic to hear that she consistently goes above and beyond for you. We're grateful for your recommendation and are always here to help!"
Profile photo of Phil Tucker

Phil Tucker

October 9, 2024

5  out of  5
rating by Phil Tucker
"Eddie is a fantastic agent. Ashley and the team are always polite and helpful."
We responded:
"Thank you so much, Phil! It's wonderful to hear that you find the team polite and helpful."