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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bre Rose

September 4, 2026

5  out of  5
rating by Bre Rose
"Great customer service!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Tim Cravens

August 28, 2026

5  out of  5
rating by Tim Cravens
"Worked with Kristi! Felt very taken care of in a fast efficient manner. I highly recommend working with her!"
We responded:
"Tim, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Athens insurance team is always here and happy to help. "
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John Haney

August 24, 2026

5  out of  5
rating by John Haney
"Kristi has always been very helpful anytime I had a question or needed to make a change. Not real excited about what State Farm did with deductible on homeowners but it seems that’s the way the whole industry is heading."
We responded:
"Thank you for the 5-star review of Eddie Breakfield’s team - we really appreciate your kind words! "
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Mark Rockwell

August 18, 2026

5  out of  5
rating by Mark Rockwell
"State Farm representative Vickie Horton has been most helpful in detailing the process to file a claim on home due to a lightning strike.

Thanks Vickie!!!"
We responded:
"Thank you for the 5-star review of Eddie Breakfield’s team - we really appreciate your kind words! "
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Callie Reaves

August 18, 2026

5  out of  5
rating by Callie Reaves
"Eddie Breakfield has been wonderful to work with. He communicates timely and effectively, never left questions unanswered and was willing to hep in any way possible. Eddie is a great agent and I highly recommend him to anyone looking!"
We responded:
"Wow, thank you for the 5-star review, Callie! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Oliver Johnson

August 18, 2026

5  out of  5
rating by Oliver Johnson
"It was pretty good service."
We responded:
"Oliver, I genuinely appreciate your review—thank you! My insurance team is always working to go above and beyond, and your feedback means a lot to us here in Athens. - Eddie Breakfield, Your State Farm Agent "
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Adam Lee

August 6, 2026

5  out of  5
rating by Adam Lee
"Great Customer service!"
We responded:
"Thank you, Adam, for sharing your positive experience with our customer service. We're delighted to know that our efforts in providing exceptional service have met your expectations. Your feedback is invaluable and motivates us to continue delivering the best support possible. If you have any further questions or need assistance, feel free to reach out."
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Tamara

August 6, 2026

5  out of  5
rating by Tamara
"They have been excellent! We’re moving states and needed to move our insurance. Angela jumped in and help make everything go seamless. I’d highly recommend this office as your State Farm agency. Thank you for making one less thing stressful during our move."
We responded:
"Thank you, Tamara, for sharing your experience. It's wonderful to hear that Angela was able to assist you smoothly with your insurance needs during your move. We're delighted to have made the process less stressful for you. Your recommendation means a lot to us, and we're grateful for your trust in our agency. If there's anything else we can do for you, please let us know."
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Liz

August 3, 2026

5  out of  5
rating by Liz
"Ms. Horton was a pleasure to speak with, she was very kind and had my quote in a very timely manner while still speaking with me. I would highly recommend this office!"
We responded:
"Thank you, Liz, for sharing your positive experience with Ms. Horton. It's wonderful to hear that she provided you with prompt and friendly service while discussing your quote. Your recommendation means a lot, and we're glad to know our team is meeting your expectations. We look forward to continuing to assist you with your insurance needs."
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Daryl Guthrie

July 27, 2026

5  out of  5
rating by Daryl Guthrie
"I called the State Farm office and was given a quote for vehicle and homeowners insurance. Vickie Horton was very helpful and explained everything."
We responded:
"Thank you, Daryl, for sharing your experience. It's wonderful to hear that Vickie was able to assist you effectively with your insurance needs. We appreciate your feedback and are glad to know you had a positive experience with our office. Your satisfaction is important to us, and we're here to help whenever you need."
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Chequawnia Malone

July 14, 2026

5  out of  5
rating by Chequawnia Malone
"The staff is friendly and always willing to hell their clients."
We responded:
"Thank you, Chequawnia, for your kind words and the fantastic rating! It's wonderful to hear that our staff's friendliness and willingness to help have made a positive impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Sheena

July 9, 2026

5  out of  5
rating by Sheena
"I spoke with Angela to transfer my policy from out of state, and she made the experience simple and fast. Not to mention I’m saving so much money! Angela is super sweet and professional. I’m confident I picked the right agent/office!"
We responded:
"Thank you, Sheena, for sharing your experience! It's wonderful to hear that Angela was able to assist you efficiently with your policy transfer and help you save money. We're glad you feel confident in choosing our office. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Annette Batchelor

July 8, 2026

5  out of  5
rating by Annette Batchelor
"Angela was most helpful, courteous, and efficient."
We responded:
"Hi Annette,

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience. If you ever need anything else, feel free to reach out.

Best wishes"
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Marty G.

July 4, 2026

5  out of  5
rating by Marty G.
"I’ve been with State Farm (Eddie Breakfield) for many years. Always great service and the friendly staff really makes the experience enjoyable. Kristie is the best !!"
We responded:
"Thank you, Marty, for sharing your experience with us. It's wonderful to hear that you've consistently received great service over the years. We're delighted that our friendly staff, especially Kristie, has made your experience enjoyable. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Connie Carver

June 29, 2026

5  out of  5
rating by Connie Carver
"Great customer service from Angela Bailey! Very fast to get back with auto and home quotes. Good prices on auto and home quotes."
We responded:
"Thank you, Connie, for sharing your positive experience with us! It's wonderful to hear that Angela provided you with excellent customer service and quick responses for your auto and home quotes. We're glad you found our prices competitive. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
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Jana Littrell

June 24, 2026

5  out of  5
rating by Jana Littrell
"Kristie, at State Farm, is such a huge help to us when we have insurance issues or questions. She is really nice and knows insurance. There has never been a time that we called with an insurance issue, and Kristie did not get back to us."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear how Kristie has been able to assist you with your insurance needs. Her dedication to providing knowledgeable and responsive service is something we truly value. We're glad to have been able to support you effectively. Your feedback is greatly appreciated."
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Leslie Abernathy

June 24, 2026

5  out of  5
rating by Leslie Abernathy
"Vicki was very helpful when my son turned 16 and we added him to our policy. She answered all of my questions and so pleasant to speak with. She made the process easy."
We responded:
"Thank you, Leslie, for sharing your experience. It's wonderful to hear that Vicki was able to assist you so effectively when adding your son to your policy. We're glad she made the process easy and pleasant for you. Your feedback is greatly appreciated, and we're here to help with any future needs."
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Brad Beasley

June 15, 2026

5  out of  5
rating by Brad Beasley
"Eddie and his team have taken great care of our family for years. I highly recommend them!"
We responded:
"Thank you, Brad, for sharing your experience. It's wonderful to hear that Eddie and the team have been able to take great care of your family over the years. Your recommendation means a lot to us, and we're grateful for your trust and support."
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Rex Shields

June 2, 2026

5  out of  5
rating by Rex Shields
"We love State Farm!! They've Always been here for us! And each person at the office is so sweet and very knowledgeable! I highly recommend them!"
We responded:
"Thank you, Rex, for sharing such a positive review! It's wonderful to hear that you've had great experiences with our team and that you find everyone knowledgeable and sweet. Your recommendation means a lot to us, and we're grateful to have you as part of our State Farm family."
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Valley Behavioral

May 28, 2026

5  out of  5
rating by Valley Behavioral
"Very easy to work with, Angela did a great job responding quickly to all my questions. And give me the quotes that I requested in a very fast manner. Also very pleasant and easy to talk to, lady."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Angela was able to assist you efficiently and provide the information you needed promptly. We're glad you found the process pleasant and easy. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Krista Hughes

May 26, 2026

5  out of  5
rating by Krista Hughes
"Kristie is the best!! She is so beyond helpful with anything we need or do!! Always appreciate her so much!"
We responded:
"Thank you, Krista, for sharing your wonderful feedback! It's fantastic to hear how helpful Kristie has been with your needs. We truly appreciate your kind words and are delighted to know that you value her assistance. Your satisfaction is very important to us, and we're here whenever you need us."
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Kim White

May 22, 2026

5  out of  5
rating by Kim White
"I recently switched all my home and auto over to Eddie Breakfield’s team at State Farm. And I have to say I am completely impressed by their eagerness to respond quickly, and make the process so easy! But what I did not expect was for it to feel like an extended family. My family is very happy that our friends recommended Eddie and his staff to take care of our insurance needs!
Every single girl in that office has been a gem to work with!
Their knowledge and years of experience definitely shines through! We even decided to take life insurance out with them!
Highly recommend this agent for any of your insurance needs!"
We responded:
"Thank you so much for your kind words, Kim! We are thrilled to hear that you had such a positive experience with our team. We strive to make the insurance process easy and enjoyable for all our clients. We are grateful for your recommendation and look forward to continuing to provide you and your family with excellent service."
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Pete Conway

May 18, 2026

5  out of  5
rating by Pete Conway
"There have been several incidents where I needed to have changes made to my insurance or additions while I was at a dealers making a deal on a car, RV, house when everyone dropped what they were doing and jumped right on my issue.

I can say enough good things about this office.

If you're looking for insurance, these are the folks you want to start out with first. I've had insurance with them for over 20 years and have never been disappointed and stressed about anything."
We responded:
"Thank you, Pete, for sharing your experience with us. It's wonderful to hear that our team has been able to assist you promptly during important moments like purchasing a car, RV, or house. Your trust and loyalty over the past 20 years mean a lot to us. We're grateful for your kind words and recommendation. Your satisfaction is our top priority, and we're here whenever you need us."
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Sonia Garcia

May 14, 2026

5  out of  5
rating by Sonia Garcia
"All staff members are always helpful and have smiling faces when I come in. Christy is the best 😊"
We responded:
"Thank you, Sonia, for sharing your positive experience with us. It's wonderful to hear that our team, especially Christy, has made such a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
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Carol Young

May 13, 2026

5  out of  5
rating by Carol Young
"Christy Toone has been my agent for years. She is always helpful with whatever I need for Insurance."
We responded:
"Thank you, Carol, for sharing your experience with Christy. It's wonderful to hear that she has been consistently helpful with your insurance needs over the years. Your feedback is greatly appreciated and motivates us to continue providing excellent service."